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Laymont and Shaw Ltd - specialists in wine from spain and portugal
 
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Wine Magazine Merchant of the Year 2001 and 2003

Wine Magazine
Merchant of the Year
2001 & 2003
Terms and Conditions
Our minimum order quantity for delivery is 12 bottles and multiples of 12 thereafter. Should you wish to order less than 12 bottles please phone 01872 270545 where a member of staff can discuss your order requirements

Thankyou for visiting our Website

All orders taken on this website are processed on our secure server - you'll notice a small `padlock` appear on the status bar of your browser when you're invited to enter delivery details and credit card information.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

your name
address
phone number
email address
credit/debit card details

We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should email us on info@laymont-shaw.co.uk.

Non-Delivery of Goods or Complaints

Please report any breakages to us at once. Non-delivery should be reported to us after five days from the date of confirmation of order.

In the event of a complaint please contact Phil Harrison on 01872 270545 or write to him at:-

Laymont & Shaw Ltd
The Old Chapel
Millpool
Truro
Cornwall
TR1 1EX.

We will investigate your complaint and report back to you within 21 days. If this is not possible we will write to you explaining why and letting you know when you may expect a response.

This does not affect your statutory rights.

If you order from this website you will be emailed a confirmation if your order has been successfuly processed. If you do not receive a confirmation please ring us on 01872 270545 or email us on:

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We accept the following Credit Cards

 
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